Dear Sir or Madam,
I am writing to you to inform the problem that I recently missed my flight, and I believe this was due to an error on the part of the airline.
I purchased my Garuda Airlines ticket online one week before my flight. However, upon arrival at the airport, I scanned my barcode to print the original ticket, that my ticket had been filled by someone else. This system error caused significant inconvenience, forcing me to delay my departure as the flight was already full.
As a result, I missed an important vacation with my office colleagues and was unable to join them. Additionally, I had to postpone my departure for two days due to the sold-out tickets, which disrupted my work schedule and caused further disappointment.
Given the inconvenience caused, I request a full refund for the ticket. I also urge the airline to immediately address this system error to prevent it from happening to other passengers.
I hope you will give this matter your immediate attention and rectify the system error as soon as possible.
Yours Faithfully,
Bean Walker
