Dear sir or Madam
I am writing this letter to inform you about flight that i missed due to one of staff negligence The flight was on 9th of December at 10.00m •It was flying from Canada to India , Air canada airlines.
It was a businesses class flight and I was waiting in the lounge when one of the crew member Came and ensure me that they will inform me whenever boarding will start and after sometime when nobody came i went to checK the boarding and i came know that flight is already departured.
However, I missed the flight and i had a very important meeting and the next flight cost me Double than one flight.
I really want you to refund my extra expensis as it was not my mistake and teach your staff to accept their mistake instead blaming others. They should know how to deal with these situations.I hope you to get back to me as soon as possible .
Yours faithfully
Navneet kaur
