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Letter

Band 6+: You recently moved house and you used a removal company to help you move your belongings. However, some of your things were damaged in the move. Write a letter to the manager of the removal company. In your letter • Give details of the move • Describe the damage • Say what you would like the manager to do Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam

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Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

I am writing to you in concern about my house shifting through your company that took place last week on Tuesday. I moved from Redcliff to Emersons Green. The stuff included: furniture, electronic appliances and my luggage. It took 40 minutes on your minibus to transfer all the things.

During my settlement with your company, you assured me of the safety of my belongings during the journey. But unfortunately, my LCD got damaged due to the pressure of some other thing on it as it was sensitive and broke down. Its screen is mostly damaged, and we cannot see properly through it. I am really worried about it as the Television was new and was only used for two days.

So now, can you please fix my problem and repair the device as it is your company’s policy to reimburse the price of the damage caused by you.

I look forward to hearing good news from you.

Yours faithfully,

Khoula Tariq

Word Count: 165

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

The letter adequately addresses all parts of the task. More detail could be provided in the description of the damage and the desired resolution.

Coherence & Cohesion

The letter is generally easy to follow, but the flow could be improved with more sophisticated linking words and better paragraph structure. Grammar errors affect the overall coherence.

Lexical Resource

5.5

The vocabulary used is appropriate, but a wider range and more precise word choices would enhance the letter. More sophisticated vocabulary would improve the overall impact.

Grammatical Range & Accuracy

4.5

While the letter is understandable, there are several grammatical errors that detract from the overall clarity and accuracy. Improving grammatical accuracy is essential.

Answers On The Same Topic:

You recently moved house and you used a removal company to help you move your belongings. However, some of your things were damaged in the move. Write a letter to the manager of the removal company. In your letter • Give details of the move • Describe the damage • Say what you would like the manager to do Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam

Dear Sir or Madam, I am writing this letter to raise a complaint against your company’s removal service that I used to move last weekend. After unpacking my things, I noticed that few of them were damaged during the move. Let me explain my situation to you in detail. I had booked a u-haul truck […]

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