Letter

Band 6+: You recently ordered something online. When the delivery came it was not complete. Write a letter to the company. In your letter: - Explain what you ordered and what was missing from your delivery - Explain the importance of this delivery - Ask for a replacement item to be sent

See all user-written answers on this topic

Skyrocket your IELTS band score by 1-2 points in under a month with our premium plan!

Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

I’m writing this letter to complain about my recent online order on your website. Last week, I ordered 2 dresses that are blue and pink. However, when the package arrived yesterday, I found the blue dress was missing

That dress is very important for me because I would like to wear it at my graduation, which will be implemented in the next 6 days. I specifically chose that dress because it matches with my family dress code and I like the elegant model . So, I would like to receive the complete order before I graduation and having to buy another dress would cost extra money for me.

I would be grateful if you can send the missing dress as soon as possible. I hope you can arrange the replacement quickly and I can wear it for my occasion next week.

I look forward to hearing from you soon!

Best Regard,

Ratih

Word Count: 156

Check Your Answer On This Topic?

Check My Answer

Generate A Band-9 Sample Answer?

Generate A Sample

Overall Band Score

6.5

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:

dress: 6

would: 4

Try using synonyms for the above words

Task Response

The letter effectively addresses all three bullet points: it explains what was ordered and what was missing, describes the importance of the delivery (for graduation), and requests a replacement. The tone is polite and appropriate. Minor lapses include a few grammatical errors (e.g., 'implemented' instead of 'held', 'Best Regard' instead of 'Best regards') and a slightly informal phrase ('I can wear it for my occasion'). To improve, ensure precise word choice and proofread for minor errors.

Coherence & Cohesion

The letter is logically organized with a clear introduction, body, and conclusion. However, the flow is slightly disrupted by abrupt transitions and a missing period after 'missing' in the first paragraph. The paragraphing is adequate but could be improved by separating the explanation of the importance of the delivery from the request for a replacement. Consider using cohesive devices like 'Furthermore' or 'In addition' to link ideas more smoothly.

Lexical Resource

The vocabulary is appropriate for the task, with some good choices such as 'complain', 'elegant', and 'grateful'. However, there are a few awkward phrasings, such as 'which will be implemented in the next 6 days' (should be 'which will take place in 6 days') and 'before I graduation' (should be 'before my graduation'). To improve, use more precise and natural expressions, and avoid repetition of 'dress' by using synonyms like 'item' or 'garment'.

Grammatical Range & Accuracy

The letter demonstrates a reasonable range of grammatical structures, but there are several errors that affect clarity. For example, 'I'm writing this letter to complain about my recent online order on your website' could be more concise. There is a missing period after 'missing', and 'Best Regard' should be 'Best regards'. Also, 'having to buy another dress would cost extra money for me' is wordy; consider 'I would incur extra costs if I had to buy another dress'. Overall, with more attention to punctuation and sentence structure, the accuracy can be improved.

Answers On The Same Topic:

See All

Band 6+: You recently ordered something online. When the delivery came it was not complete. Write a letter to the company. In your letter: - Explain what you ordered and what was missing from your delivery - Explain the importance of this delivery - Ask for a replacement item to be sent

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You recently ordered something online. When the delivery came it was not complete. Write a letter to the company. In your letter: – Explain what you ordered and what was missing from your delivery – Explain the importance of this delivery – Ask for a replacement item to be sent

You recently ordered something online. When the delivery came it was not complete. Write a letter to the company. In your letter: – Explain what you ordered and what was missing from your delivery – Explain the importance of this delivery – Ask for a replacement item to be sent

You recently ordered something online. When the delivery came it was not complete. Write a letter to the company. In your letter: – Explain what you ordered and what was missing from your delivery – Explain the importance of this delivery – Ask for a replacement item to be sent

You recently ordered something online. When the delivery came it was not complete. Write a letter to the company. In your letter: – Explain what you ordered and what was missing from your delivery – Explain the importance of this delivery – Ask for a replacement item to be sent

Other Topics:

Your neighbors have recently written to you to complain about the noise from your house flat. Write a letter to your neighbors. In your letter Explain the reason for the noise Apologize Describe what action you will take

Your neighbors have recently written to you to complain about the noise from your house flat. Write a letter to your neighbors. In your letter Explain the reason for the noise Apologize Describe what action you will take

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Other Topics:

Plans & Pricing

Free

Premium