Band 4+: You recently purchased an item of furniture that was faulty. You telephoned the shop about the problem(s) and were asked to put your complaint in writing. Write a letter to the shop. In your letter explain what the problem(s) is/are; explain if anything was done to improve the situation; say what you would like the shop to do.

i actaully recently purchesed a coffee table from your shop .

the dilivery was significantly late ,i tried contacting with the dilivery company but they left my messege on read not giving much attintion to my complainings.

and when i finally got my coffee table it wasnt the same as the photos in the website i didnt mind the differance as much as the size got me extremely upset and so angry because i made sure to check the size of the coffee table before buying it for my small living room

i tried to fit it in my small living room but it didnt fit in my living room or blend with the theme of my modern decorated living room.

i secerly wish that u return my money back or at least replace the incorrect coffee table thank you for your unhelpful help

to the unpleasant furniture shop

from miss x