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Letter

Band 9: You recently received a notification from your bank regarding an unusual transaction on your account that you do not recognize. Write a letter to your bank explaining the situation. You should include details about: - the date and amount of the transaction - why you believe it is fraudulent - what steps you want the bank to take

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Note: Both the topic and the answer were created by one of our users.

Dear Bank Manager,

I hope this message finds you well. I am writing to bring to your attention an alarming situation regarding my account, specifically an unusual transaction that I do not recognize. On April 28th, 2026, I noticed a withdrawal of $900 that was executed without my authorization.

I am concerned that this transaction may be fraudulent, as I have not made any such withdrawals recently. In addition, I promptly blocked my account through your bank’s helpline to prevent any further unauthorized transactions.

I kindly request that you investigate this matter at your earliest convenience and assist me in reversing the fraudulent transaction. I have always appreciated the exceptional service your bank provides, which is why I chose to bank with you, and I trust that you will handle this issue with the utmost urgency.

Thank you for your attention to this matter. I look forward to your prompt response.

Sincerely, .

Word Count: 153

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Overall Band Score

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Vocabulary Complexity:
C1 - Intricate
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Grammar Mistakes: N/A

Vocabulary Repetition:

transaction: 3

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Task Response

The letter appropriately addresses all requirements of the task. The content is relevant and sufficient, with clear explanations and a professional tone. The letter is well-organized and effectively communicates the necessary information to the bank manager.

Coherence & Cohesion

The letter presents a clear and logical flow of information, making it easy to follow. The paragraphing is well-managed, contributing to the overall coherence of the letter. The use of cohesive devices is natural and effective.

Lexical Resource

The letter demonstrates a wide range of vocabulary used accurately and appropriately. The language is natural and sophisticated, enhancing the clarity and impact of the message.

Grammatical Range & Accuracy

The letter exhibits a wide range of grammatical structures with full flexibility and control. Punctuation and grammar are used appropriately throughout, ensuring accuracy and readability.

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