Letter

Band 7+: You recently stayed at a hotel and want to give feedback to the manager. Write a letter to the hotel manager. In your letter: -describe your experience during the stay -mention what you liked and what could be improved -suggest any changes that would make the hotel better for future guests

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Dear Sir,

I am writing with reference to my hotel stay at your facility last weekend. As a result, I would like to share my experience about a few aspects during my stay.

The overall time I spent at the hotel was lovely. In particular, the service level of the staff was outstanding, and I was completely satisfied with the way I was treated from the time of check-in. In addition to that, the food quality, the range of spreads, and the variety was excellent.

However, I wish to bring to your notice, about the poor car park facility of your hotel. The parking lot that was offered to me was not fully covered, which I requested considering the bad weather. As a result, there was minor damage to my vehicle. Furthermore, the swimming pool was not completely clean, and I felt uncomfortable while using the same. Therefore, please take required measures to maintain the pool and ensure cleanliness.

I hope my feedback will be useful to improve your service.

Yours sincerely,

Dishan DM

Word Count: 174

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Overall Band Score

7.5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

hotel: 3

Try using synonyms for the above words

Task Response

The letter appropriately covers all requirements of the task, providing a clear description of the hotel stay, highlighting both positive and negative aspects, and suggesting improvements. The content is relevant and sufficiently detailed. To further enhance the response, consider adding specific suggestions for improving the car park facility and pool maintenance.

Coherence & Cohesion

The letter is well-organized and easy to follow. The paragraphing is logical, and the use of cohesive devices is generally effective. To further enhance coherence, consider adding more specific transitions between the positive and negative aspects of your stay to guide the reader more smoothly.

Lexical Resource

The vocabulary used is appropriate and demonstrates a good range. Phrases like 'service level of the staff was outstanding' and 'range of spreads' are effective. To elevate the lexical resource, try incorporating more varied and sophisticated vocabulary related to hotel amenities and services.

Grammatical Range & Accuracy

The letter demonstrates a strong command of grammar with only minor errors. The sentence structures are varied and accurate. Continue to focus on refining punctuation for enhanced clarity.

Band 7+: You recently stayed at a hotel and want to give feedback to the manager. Write a letter to the hotel manager. In your letter: -describe your experience during the stay -mention what you liked and what could be improved -suggest any changes that would make the hotel better for future guests

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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