Dear Sir
My Name is Mohammad Hashim. I am staying in pent suite in room 336 of your hotel. I am quite upset that being the reputed hotel, AC in your pent suite is not working.
Yesterday night after attending a late-night meeting I was very tired and hoped for a relaxed sleep in your hotel room. But when I started the AC, it was not working. In this month of summer, I had no option left but to open the window. It was pleasant to have fresh air for a while. But being on the third floor and window facing the main street, I was not able to sleep as car were running all the night.
I would like you to grant my refund for charging very high money for a room with broken AC. If you do not then I have to litigate you. I hope you will reply soon.
Thank You,
Yours Sincerely,
Mohammad Hashim
