Letter

Band 6+: You recently used a gym membership that you paid for in advance, but the gym was closed for maintenance for several weeks without notice. Write a letter to the gym manager to complain about this situation. You should include details about: the lack of prior notification and the inconvenience caused; how this affected your fitness routine and schedule; what you expect the gym to do, such as a refund or extension of your membership.

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To gym maneger. This is a complaint for your gym being closed for maintenance and members are not being informed properly. I have already paid for the membership in advance and had a routine planned out to my needs.

If i had been notified in advance, i would have dedicated my time on something productive, rather than coming here. I had a routine planned out around my fitness journey. However, now i have been inconvenienced to change all of it. This includes two hours a day that now requires new action.

I am hoping that you see the ridicule in this kind of treatment. I am expecting you to understand my struggle. Hope the gym can either reimburse me for my payment or begin my workout days after the work has been done on the place. Please, write back as soon as you can.

Word Count: 144

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

The letter addresses the main points of the task: it mentions the lack of prior notification, the inconvenience caused, the impact on the fitness routine, and requests a refund or extension. However, there are some lapses in clarity and formality. The tone is somewhat informal and emotional (e.g., 'see the ridicule'), and the request for a refund or extension could be more clearly stated. To improve, use a more formal and polite tone, provide specific details about the inconvenience (e.g., how long the gym was closed), and clearly state your preferred resolution. Also, proofread for spelling and grammar errors (e.g., 'maneger' should be 'manager', 'i' should be 'I'). The letter falls short of the required 150 words.

Coherence & Cohesion

The letter has a clear structure with an introduction, body, and conclusion, but the flow is somewhat disjointed. The opening sentence is abrupt and lacks a proper salutation. The ideas are presented in a logical order, but the transitions between them could be smoother. For example, the shift from the lack of notification to the impact on the routine is not clearly linked. To improve, use cohesive devices such as 'Firstly', 'Moreover', and 'In addition' to connect your points. Also, consider using paragraphs to separate the different aspects of your complaint (notification, impact, and resolution).

Lexical Resource

The vocabulary used is adequate for the task, but there are some inaccuracies and informal choices. For instance, 'ridicule' is not the correct word here; you likely meant 'ridiculousness' or 'unfairness'. Also, 'begin my workout days' is awkward; consider 'extend my membership' or 'start my membership period after the maintenance is complete'. To improve, use more precise and formal language, such as 'inconvenience', 'compensation', and 'reimburse'. Avoid informal phrases like 'write back as soon as you can' in a formal complaint letter. Boost vocabulary complexity to elevate the overall score.

Grammatical Range & Accuracy

The letter contains several grammatical errors and punctuation issues that affect clarity. For example, 'To gym maneger' should be 'To the gym manager', and 'If i had been notified' should have a capital 'I'. Also, 'i would have dedicated my time on something productive' should be 'to something productive'. The sentence 'This includes two hours a day that now requires new action' is unclear; consider rephrasing to 'This includes two hours a day that I now need to fill with other activities.' To improve, proofread your letter for subject-verb agreement, capitalization, and sentence structure. Using a wider range of sentence structures, such as complex sentences, would also enhance your score.

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Coherence & Cohesion

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