Band 8: You should spend about 20 minutes on this task. You recently bought a product online but are not satisfied with it. Write a letter to the company. In your letter: describe the product explain the problem say what you want the company to do Write at least 150 words. (User-Written IELTS Writing Task 1 Sample)

Dear Sir/Madam,

I am writing to express my dissatisfaction with the mechanical keyboard I purchased from your Ottawa store yesterday. The product number is ABC09 and the item is blue in colour.

When I first connected the keyboard to my laptop, the screen froze for a few seconds. Once it returned to normal, I noticed that several keys were unresponsive. After a short period of typing, the keyboard switched off automatically and it only worked when I reconnected it.

I contacted your store the following day, but the customer service staff informed me that no refund could be issued without manager’s permission which is only possible once I contact the helpline and register my issue on your website. This is highly disappointing, as I trusted the quality of your brand and expected more reliable support.

As I am a writer with multiple articles due next week, I kindly request that you replace this faulty product and within three days. If that is not possible, please provide me a full refund.

Yours faithfully,

Anne Marie.

Band 8+: You should spend about 20 minutes on this task. You recently bought a product online but are not satisfied with it. Write a letter to the company. In your letter: describe the product explain the problem say what you want the company to do Write at least 150 words.

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Generate A Band-9 Sample Answer?

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