Band 5+: You subscribed to a new internet service plan a few weeks ago, but you are experiencing slow internet speeds and unreliable service. Write a letter to the internet service provider complaining about the poor service. You should include details about: - the details of your internet plan and when you subscribed - describe the problems you are experiencing with the service - what steps you want the provider to take to fix the problem.

Hello, not a long time ago I became on of your subscribers. My problem is poor service and I hope that this letter will help us to fix this situation. Here is the my complaint:My job requires a stable internet connection, so without it I can’t properly perform my duties. Today was a deadline for me to finish an important documents and then I should’ve send them to supervisors. After that I suppose to start online meeting and report how work done. Here’s comes the problem, when it was time to send files internet was so slow that it taken hours tuntill the other side had received them. This unsatisfying situation led to delay of work meeting. Unfortunately this is not a just one day when everything went wrong, there were too much days like it.The result of everything that I described above is bringing me more and more problems at job.In my opinion the level of service that I received is not matching the price. I would like to share my thoughts about how your company can help me and other people in this sitastion.

First of all, maybe the prise of your services could be revised. It would be nice not have to pay for days when it an emergency at the station and internet is completely off.

Thank you