Band 5+: You subscribed to a new internet service plan a few weeks ago, but you are experiencing slow internet speeds and unreliable service. Write a letter to the internet service provider complaining about the poor service. You should include details about: - the details of your internet plan and when you subscribed - describe the problems you are experiencing with the service - what steps you want the provider to take to fix the problem.

Hello, my name is Samuel.

I’m a loyal subscriber tou your service of internet and I pay a lot for this service and I expect to receive the best roaming of internet to work in my dailyday, but lastly I’ve been noticing that the velocity of internet has descreased and complicate the downloading whereas I’m working not only that in the meeting by videocall Ihad to turn off the camera just to give preference to the audio so my coworker can listen to me it’s been so hard to work these days.

I call you customer service several times and they told me to wait a technician come to my adreess but it supposed that the technic came yesterday but he didn’t show up, for that reason I decided to write you a letter so i can have an evidence to take futher decisions about the continuity of the providing of your service.

I hope this letter works to improve my experience with your service and have a refound of this last service of internet and send the technician as soon as possible or I have to contract another internet service provider.

Thank you.