Band 5+: You subscribed to a new internet service plan a few weeks ago, but you are experiencing slow internet speeds and unreliable service. Write a letter to the internet service provider complaining about the poor service. You should include details about: - the details of your internet plan and when you subscribed - describe the problems you are experiencing with the service - what steps you want the provider to take to fix the problem.

Dear Sir,

I am writing to you concerning my internet subscribtion that was purchased in your company on May 14. When I paid for the service I expected it to be fast and advanced, but instead from May 15 till now the internet connection was poor and unstable.

I am currently studying at university and working on a really significant project which requires a stable connection to the Internet. For example, when I open two or more tabs simultaneously it really affects the speed of your service and take a really long time, besides that programmes that demand high performance do not even start to download. Such inconveniences have an enormous impact on my studies as all of them are online.

I would therefore propose to check on my poor service and provide me an opportunity to change my Internet provider that can ensure that i will have stable and rapid Internet connection.

Yours sincerely,

Viktoria