Band 9: You subscribed to a new internet service plan a few weeks ago, but you are experiencing slow internet speeds and unreliable service. Write a letter to the internet service provider complaining about the poor service. You should include details about: - the details of your internet plan and when you subscribed - describe the problems you are experiencing with the service - what steps you want the provider to take to fix the problem.

Dear Customer Service Manager,

I am writing to complain about the monthly internet service that I recently subscribed to.

Since the installation, I have experienced frequent internet disconnections. In addition, the connection speed has been extremely slow, especially during working hours. Sometimes, I have to wait several minutes just to open a simple website or download a document.

These problems have significantly affected my work and daily activities. I regularly use the internet to communicate with colleagues, send documents, and search for information. As a result of the unstable connection, some of my tasks have been delayed, and my productivity has decreased.

I would appreciate it if your company could send a technician to inspect and fix the connection as soon as possible. If the problem cannot be resolved immediately, I would also like to request compensation in the form of a discount on this month’s subscription fee.

I hope you will take this complaint seriously and resolve the issue promptly. I look forward to your response.

Yours faithfully,

Rizal