Letter

Band 7+: You visited a museum recently with an elderly relative. However, he or she had difficulty walking around the museum. Write a letter to the manager and say: - Whom did you visit the museum with? - What problems did he or she face? - Suggest a solution that will improve the museum visit experience for an elderly person.

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Dear Sir or Madam,

I’m writing this letter to provide some feedback about my recent visit to your museum with my grandfather who is 70 years old and I would like to express my concern about the facilities available for elderly visitors.

Overall we really enjoyed the historical exhibition. However, my grandfather had some difficulties during our visit. He became tired after walking around for a while because the museum area was quite large and there were not enough chairs for him to sit and rest. He also felt difficult when walk up and down stairs between the different floors.

I would suggest to provide more seating for rest in the different area in your museum. It would also be helpful to provide wheelchairs for elderly visitors and perhaps could enhance the facilities by adding an elevator or escalator.

I hope you can accept this feedback and immediately improve your facilities especially for elderly visitors.

Yours Faitfully,

Nafa

Word Count: 158

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
C1 - Intricate
Strive to incorporate even richer and more precise language.

Grammar Mistakes: N/A

Vocabulary Repetition:

provide: 3

museum: 3

would: 3

facilities: 3

elderly: 3

Try using synonyms for the above words

Task Response

The letter effectively addresses all three bullet points: it clearly states the visit was with the grandfather, describes the specific difficulties (fatigue due to lack of seating and trouble with stairs), and offers practical solutions (more seating, wheelchairs, and an elevator/escalator). The tone is appropriate and the purpose is clear. Minor lapses include a few grammatical errors (e.g., 'he felt difficult when walk up and down stairs', 'to provide more seating for rest in the different area') and a typo in the closing ('Faitfully' instead of 'Faithfully'). These do not detract from the overall clarity and task achievement. To improve, ensure grammatical accuracy and proofread for minor errors.

Coherence & Cohesion

The letter is logically organized with a clear introduction, body, and conclusion. The sequence of ideas flows well, and the purpose is clear. However, there are minor lapses in cohesion, such as the abrupt transition from describing the problems to suggesting solutions. Using linking phrases like 'To address these issues' or 'In addition' would improve the flow. Paragraphing is adequate, but could be more skillfully managed by separating the problems and solutions into distinct paragraphs.

Lexical Resource

The vocabulary is appropriate and generally accurate, with some good choices such as 'express my concern' and 'facilities available for elderly visitors.' However, there are a few awkward phrasings and minor inaccuracies, such as 'He also felt difficult when walk up and down stairs' and 'provide more seating for rest in the different area.' Using more precise and natural expressions like 'He found it difficult to walk up and down the stairs' and 'provide more seating areas for rest' would enhance the lexical resource. The range of vocabulary is adequate but not extensive.

Grammatical Range & Accuracy

The letter contains a mix of simple and complex structures, but there are several grammatical errors that affect clarity. For example, 'He also felt difficult when walk up and down stairs' should be 'He also found it difficult to walk up and down the stairs.' Also, 'I would suggest to provide' should be 'I would suggest providing.' There are minor punctuation issues, such as the misspelling of 'Faithfully' as 'Faitfully.' While the errors do not severely impede understanding, they are noticeable and reduce the overall accuracy. Improving grammatical control and proofreading would raise the score.

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Grammatical Range & Accuracy

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