Band 8+: Your local public library wants to make improvements to their services and facilities. In order to get ideas from the public, they have asked library users to send them suggestions in writing. write a letter to the librarian. In your letter:describe what you like about the librarysay what you do not like , and make suggestions for improvements

Dear Sir,

I trust this letter finds you well. I am writing in response to the notice posted on the local library’s board requesting suggestions to enhance the services and facilities for its users.

Since becoming a member in 2019, I have been an active user of the library’s services. I highly appreciate the efforts made by the staff over the years to upgrade the infrastructure and provide amenities such as a water purifier, air conditioners, and computers.

However, there are a couple of areas that could be improved. Firstly, the internet connection is consistently slow, causing delays for users in completing tasks. Secondly, there is a lack of newspapers in Punjabi, which could cater to members from diverse communities.

To address these issues, I recommend upgrading to a faster internet service provider like Telus or Rogers to improve connectivity. Additionally, introducing a Punjabi language newspaper would serve the community better and enhance the library’s inclusivity.

I trust that my suggestions will be beneficial for the library’s enhancement.

Yours sincerely,

Param