1. You recently purchased a new kitchen appliance that was advertised as easy to use, but you are finding it difficult to operate and the instructions are unclear. Write an email to the manufacturer's customer service in about 150-200 words. Your email should include the following points: • State the date of purchase and the specific appliance. • Describe the difficulties you are having with using the appliance and the unclear instructions. • Request a resolution, such as clearer instructions, a tutorial, or a refund.