Formal Letter: Complaint to a Company You recently bought an item online, but it arrived damaged. Write a letter to the company's customer service department. In your letter: Describe the item you purchased. Explain the problem with the item when it arrived. Say what you want the company to do.

Dear Sir/Madam I’m writing to express my experience with a product i bought from your online shop on September 23th. I ordered a wireless headphone with order no.190701, but since the item arrived, i noticed the box is broken. When it arrived i was shocked because the item inside the box is broken too. My […]