Question: You recently stayed at a hotel for a business trip. However, you were unhappy with the quality of the service provided. Write a letter to the hotel manager. In your letter: 1. Describe the issue you faced. 2. Explain how it affected your stay. 3. Suggest what you would like the hotel to do about it.

Dear sir/madam, I am writing to express my dissatisfaction of my visit to your service on January 15, 2015. Firstly, there is no one to receive the entrance, and I asked one of the employees to guide me towards my room. But I was ignored by them, coming to tidy up the room. I checked […]

Dear Sir/madam, I am writing to formally complain about the air conditioner which was not working. It was working initially when I entered but after a few hours it stopped suddenly. However, when I am going out for my business meeting, I informed the management about that and requested to work on it as soon […]