The charts below show the performance of a bus company in terms of punctuality, both actual and target, and the number of complaints and passengers.

The provided bar charts illustrate the performance metrics of a bus company over a five-year period, focusing on its punctuality rates alongside the volume of passenger complaints. Overall, there is a noticeable trend of declining punctuality, with fluctuating levels of passenger complaints throughout the years. In terms of punctuality, the actual percentage of services arriving […]