The graphs below show the actual percentage of buses arriving on time, and the target set by the bus company, and also show the number of complaints per thousands journeys made by the passengers. Summarize the information by selecting and reporting the main features and make comparisons where relevant.

The bar charts illustrate the punctuality of bus services, compared with the company’s target, as well as the number of complaints per 1,000 passenger journeys between 1990 and 2002. Overall, while the proportion of buses arriving on time generally improved over the period, it consistently failed to meet the target set by the company. In […]