This the question: You have recently faced a problem at the airport. An employee of the airport helped you with this matter. Write a letter to the airport manager and say: - What was the problem? - How did that person help you? - Suggest the manager to praise this employee in some way?

Dear Sir, I am Harjobanpreet Singh Sidhu, who recently traveled to India through your airport, YVZ. I am writing this letter to reflect on my experience with one of your employees who I think did an outstanding job. During my check-in, I got hit on my knee by the sharp edge of the counter desk […]