Topic (Complaint - Formal): You recently stayed in a hotel during your holiday, but you were not satisfied with the service you received. Write a letter to the hotel manager. In your letter: explain why you chose that hotel describe the problems you experienced during your stay say what actions you would like the manager to take

Dear Sir, I am writing to bring to your attention some issues regarding your hotel. I have been booking your hotel to stay during my holidays for the past few years. Recently, I stayed in your resort about one week and encountered some problems. Firstly, the tap in the washroom was leaking and the water […]