You booked a room at a hotel, but when you arrived, you found that the room was not what you expected. Write a letter of complaint to the hotel manager. In your letter: - describe the room you booked and what you expected - explain the problems you found in the room - say what action you would like the manager to take

Dear Sir/Madam, I am writing this letter to express my deepest dissapointment with the last stay I and my friancee had at your establishment. I booked a room online via your web-site, but my trust was misplaced. The pictures provided an image of a spacious double room with a balcony. Moreover, the spectacular sea view […]