You borrowed an important item from a neighbor, and unfortunately, it was damaged while in your care. Write a letter to your neighbor. - Apologize for what happened. - Explain the circumstances of the damage. - Suggest a way to make amends.

Good afternoon miss Woods, this is your neighbour Maria calling. Last week you borrowed me your old iPhone due to that mine’s battery has been broken. I’m texting to let you know that under force majeure events I got captured in a thunderstorm and my bag additionally with your phone has gotten wet and the […]