You bought a computer from a store, but when you got home, it was faulty and did not work. Write a letter to the store manager to: explain when you bought the computer describe what the problem is ask for a replacement or a refund.

Dear Sir or Madam, I am writing to complain about a broken laptop, which I saw in your shop’s advertisement and bought. First of all, I purchased this device two days ago for 20 million VND. However, it has a big issue. When I turn it on at the office, the screen is completely black […]