You bought a jacket which was damaged. When you tok it back to the store they told you merchandaze could not be returned. Write a letter to the store manager. In it: describe the problem with the jacket, explain what happened when you tried t return it, say what you would like the manager to do.

Dear Sir, I hope this email finds you well. My name is Sebastian, and I am reaching out to you to tell you about an issue I had with a jacket I bought in your clothing store. In short, the jacket was damaged. When I tried to return the article, I was told that it […]