You have been using a public transportation service (bus, train, etc.) regularly, and lately, its quality has declined significantly. Write a letter to the transportation authority explaining the problems you've been experiencing. You should include details about: - what specific issues you've observed - how these issues have affected your daily routine - what improvements you would like to see.

To whom it may concern, I am writing to express my unsatisfactory experience riding the MRT northbound train last Saturday, January 10. I boarded the train at the Ayala Station around 10 o’clock in the morning when the train unexpectedly stopped midway. We heard an announcement that the train had encountered some technical issues and […]