You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should: • describe the item you lost explain why you weren't happy with the customer service • say what action you would like the company to take. Write at least 150 words. You do NOT need to write any addresses.

Dear Sir, I am writing formally to express my dissatisfaction regarding the response of the customer services department. To commence with, I want to shed light on the purpose on complaining. On Monday afternoon I was travelling from college to home. As, during middays buses are mostly crowded. I left my book of business studies […]