You ordered two items through internet and you received two different items. Write a letter to the manager: • Explain about what you ordered, • Ask why the two other items were different, • Ask about how would he solve this problem.

Dear Sir I am writing to express my dissatisfaction concerning some items I bought from your store. I placed an order for two items on your website two weeks ago, and my products got delivered to me yesterday. I have been a regular customer of the store and didn’t expect any disappointment. However, to my […]