You recently bought a new mobile phone, but it has a problem. Write a letter to the shop where you bought the phone. In your letter, you should include: - details of the phone and when you bought it - explain the problem with the phone - say what you would like the shop to do about it

Dear Sir or Madam, I am writing this letter to extend of my dissatisfaction with the phone that I bought yesterday in YY Celular. Iphone 17 have been released 1 month ago and I can not wait to get the new one. I saw the advertisement that YY Celular have 20% off discount for pre-order. […]