You recently experienced an issue with the ceiling in your rented apartment, which has started to crack and leak. Write a formal letter to your landlord explaining the situation and requesting urgent repairs. In your letter: [1] Describe the specific problems with the ceiling and how they have affected your living conditions. [2] Explain any previous attempts you have made to resolve the issue. [3] Request a timeline for when the repairs will be completed and express the importance of addressing the problem promptly.