You recently missed a flight. You think this was the fault of the airlines. Write a letter to the airlines. In your letter - Explain why you believe the airlines was at fault - Describe the impact of this had on your journey - Say what you want the airlines to do.

Dear Sir or Madam, I am writing regarding a flight I missed with your airline because i believe your staff negligence should be addressed. I checked in to your Business class Lounge one hour before departure, and the receptionist assured me that she would tell me when the aircraft was boarding. Unfortunately, despite being told […]