You recently ordered a book online, but it was delayed and arrived in poor condition. Write a letter to the online bookstore. In your letter: Describe the book you ordered Explain the problems with the delivery Say what you would like the company to do

Dear Sir or Madam, I hope this email finds you well. I am writing to express my dissatisfaction with your online bookstore. The book I ordered on your website arrived quite late and was already damaged. To begin with, I placed an online order for the first edition of the book “Harry Potter and Philosopher’s […]