You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item. In the letter: give details about the order you made explain what was wrong with the item tell the company what you want them to do about it

Dear sir or madam, Last Monday, I ordered a cover for my iPhone 15 from your e-commerce website. I was excited when it arrived but very disappointed to find the product promised and totally unusable. I am hoping you will replace it. In relation to the specifics of the product. I purchased genuine leather cover […]