You recently purchased a new mobile phone from an online store, but it arrived with several issues. Write a letter to the customer service department of the online store complaining about the faulty phone. You should include details about: - the specific problems with the phone - what steps you have already taken to resolve the issue - what you expect them to do to rectify the situation.

Dear Sir / Madam I am your customer that have recently bought a phone from your online store. But unfortunately, there are some problems with it. I could not charged the mobile phone. When I plugged the charger in it, there was nothing happened. It just flashed once and then the battery did not charged. […]