You recently purchased a product online that arrived with significant defects, and you are very disappointed with the purchase. Write a letter to the customer service department of the online store explaining the issue. You should include: - details of the product and the order number - a description of the defects - what action you expect them to take.

Dear sir or madam, I am writing this letter to express my disappointment and register a formal complaint for receiving a defective portable speaker that I had ordered during the black friday sale from your website. I had placed my order (Order ID 123456) on November 25th for a JBL Essential 425 bluetooth speaker. The […]