You recently received a bill for a service that you did not use. Write a letter to the company. In your letter: Explain why you think the bill is incorrect Describe what happened Ask the company to take action

Dear Najlas, This is to inform you that i have been charged with an additional service that i did not avail and that amount has been included in my total bill. I recently visited your salon to get a haircut and a perdicure, this is not the first time as i am a regular customer. […]