You recently stayed at a hotel and encountered several issues during your stay. Write a letter to the hotel manager. In your letter: 1. Explain the problems you faced during your stay. 2. Describe how these issues affected your experience. 3. Suggest how the hotel could improve its services in the future.

Dear Sir, I hope you are well. I am writing to highlight some concerns regarding my stay at your hotel, and to make a few suggestions on how the mistakes could be avoided going forward. To begin with, upon arrival at the reception on my first day, according to the front office, my booking records […]