You stayed in a Baku hotel, but your room was noisy and the air conditioner did not work. Write a formal complaint letter to the hotel manager. Describe the problems clearly, explain when you stayed and how it affected your rest, and request a refund or a room change. Ask for a written response within a few days. You should write at least 150 words. In your letter, you MUST use the name provided. Salutation: Dear Mr. Mammadov! Closing: Ms. Aliyeva