Nowadays, as constant monitoring of employees by employers is technologically possible, many companies use monitoring to improve efficiency and ensure company security. Technologies now allow organisations to track employee productivity by using cameras, email surveillance, computer software, and etc. Such practice can be beneficial, but also cause problems in relations with coworkers and trust issues.
On the one hand, monitoring employees’ activity might significantly increase the productivity. While employees are under supervision, they tend to be more productive and efficient. In addition, by monitoring, employers can track employees’ progress and help to fulfil the areas where they might need help. Furthermore, monitoring can improve the workplace’s security and reputation. Under supervision workers will not be able to steal anything or cause misinformation towards company.
On the other hand, there are several disadvantages to consider. Constant monitoring may cause stress or anxiety of employees, creating a negative environment at work. As employees feel the pressure of being watched the motivation and effort may decrease. Moreover, such applications may be seamed as an invasion of privacy, especially if private messages or calls are being checked.
Since the government goes along with the development of technology and is interested in protecting the population, they impose restrictions on monitoring. For instance, in Italy, video surveillance equipment has been regulated by both employment and data protection laws. To install it the company must have an agreement from work council, otherwise company commits a serious crime.
In conclusion, workplace monitoring may appeal both in a positive and a negative ways. While it can ensure company safety and staff productivity, it also may harm employees’ trust and morale if it is overused. Therefore, employers must respect privacy and be sure that employees are aware of surveillance.