Letter

Band 4+: Write a letter to the customer service team. Explain the problem with the watch and tell them what action you would like them to take.

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Dear Sir

I am writing this latter for you that is why leave my honest review.I’m satisfied with my purchase because the products here are really high quality.But I have a problem with the smart watch; more precisely, it turns out that it is not waterproof. and when it rained droplets fell on my smart watch and until then they started to lag. And it seems to me that what needs to be improved is the battery charge. It will be better if you add the offline mode function, which they can work without phone or internet.

Thank you for your attention.

Dilya.

Word Count: 103

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Overall Band Score

4.5

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

The letter addresses the task by explaining a problem with the watch. However, the explanation is somewhat unclear and lacks specific details. The requested action is vague. To improve, provide more specific details about the watch's problem and clearly state the desired action you want the customer service team to take. The letter falls short of the required 150 words.

Coherence & Cohesion

The letter's organization is somewhat unclear, and the flow of ideas could be improved. Consider structuring your letter with a clear introduction stating the purpose, followed by a detailed explanation of the problem, and then a specific request for action. Using more cohesive devices (e.g., 'therefore,' 'however,' 'in addition') would help connect your ideas more smoothly.

Lexical Resource

The vocabulary used is adequate but could be more precise and varied. For example, instead of saying 'the products here are really high quality,' you could use more specific adjectives like 'durable' or 'reliable.' Expanding your range of vocabulary will make your writing more engaging and effective. Boost vocabulary complexity to elevate the overall score.

Grammatical Range & Accuracy

The letter contains several grammatical errors that affect clarity. For instance, 'this latter for you that is why leave my honest review' is awkwardly phrased. Pay closer attention to sentence structure, verb tense consistency, and correct use of articles (a, an, the). Proofreading carefully before submitting your writing can help catch these errors.

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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