Home Insurance Application - IELTS Listening Answers & Explanations
From Cambridge IELTS 02 Academic Listening Test 2 · Part 1 · Questions 1–10
Audio
Questions
Questions 1–2 One Choice
Circle the correct letters A - C.
Questions 3–6 Table Completion
Complete the table below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
| ITEM | VALUE |
|---|---|
| 3 | $ 450 |
| 4 | $ 1,150 |
| Watches | $ 2,000 |
| CDs and 5 | $ 400 |
| Total annual cost of insurance | $ 6 |
Questions 7–10 Form Completion
Complete the form below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
INSURANCE APPLICATION FORM
Name: Mr Gavin 7
Address: 8 Biggins Street, 9
Date of Birth: 12th November 1980
Telephone: Home: 9872 4855
Nationality: 10
Answers & Explanations Summary
| # | Answer | Evidence | Explanation |
|---|---|---|---|
| Q1 | B | GAVIN: Really? I didn't know that. It's on the third, no second floor |
Excerpt/Transcript Explanation: The transcript shows that Gavin starts to say his apartment is on the third floor, but then he changes his mind and says it is on the second floor. Answer Explanation: The answer is B, which means Gavin's apartment is on the second floor. Reason For Correctness: The correct answer is B because Gavin explains which floor he lives on during the conversation. Although he starts to say 'third', he immediately corrects himself and confirms it is the 'second floor'. The person he is talking to, Diane, also repeats 'Second' to make sure she has the right information. |
| Q2 | A | It's $ 615 per month | Excerpt/Transcript Explanation: The transcript shows that Gavin directly states the amount of his monthly rent is 615 dollars. Answer Explanation: The answer means that Gavin pays 615 dollars every month to live in his apartment. Reason For Correctness: The correct answer is A because Gavin tells Diane the specific amount of money he pays for his apartment. Rent is the regular payment made to a landlord. In the conversation, Gavin says the price is $ 615 per month. |
| Q3 | fridge / refrigerator | DIANE: And how much did you pay for the fridge?GAVIN: Er, $ 450 | Excerpt/Transcript Explanation: The transcript shows Diane asking about the price of the fridge, and Gavin answering that it is 450 dollars. This matches the value given in the table. Answer Explanation: The answer is 'fridge' or 'refrigerator'. This is a large kitchen machine used to keep food and drinks cold. Reason For Correctness: The correct answer is 'fridge' because Gavin specifically mentions this item and its price during the conversation. When Diane asks how much he paid for the fridge, Gavin says it cost $450. In English, 'fridge' is the short version of 'refrigerator', so both words mean the same thing. |
| Q4 | stereo system / stereo | 50, and the stereo system cost $ 1,150 | Excerpt/Transcript Explanation: The transcript shows Gavin confirming that the price he paid for his music equipment, called a stereo system, was 1,150 dollars. Answer Explanation: The answer identifies a piece of electronic equipment used for playing music or sound. Reason For Correctness: The correct answer is determined by looking at the specific price mentioned by Gavin. When Diane asks about the value of his items, Gavin explicitly states that the stereo system cost $1,150. This matches the value provided in the second row of the table. |
| Q5 | books | No, each one and, all together, the CDs and books cost me about $ 400 | Excerpt/Transcript Explanation: The transcript shows Gavin explaining that the total price for both his CDs and his books is approximately 400 dollars. Answer Explanation: The answer is the name of the objects that, when added to the CDs, have a total value of $400. Reason For Correctness: The correct answer is "books" because, in the conversation about insurance, Gavin list the items he wants to protect. When referring to the $400 value, he specifically mentions that his CDs and books together cost that amount. Therefore, "books" is the missing item in that row of the table. |
| Q6 | 184 | so this kind of insurance, er, that's Private Contents insurance, it comes to $ 184.00 for a twelve-month period | Excerpt/Transcript Explanation: The transcript shows the insurance agent stating that the cost is $184.00 for 12 months, which means the annual (yearly) cost is 184. Answer Explanation: The answer is 184, which is the total amount of money paid for one year of insurance. It is not a monthly payment. Reason For Correctness: The correct answer is found when Diane calculates the price for Gavin. She explains that the insurance for his belongings costs $184.00 for a "twelve-month period." Since a twelve-month period is exactly one year, this is the total annual cost. |
| Q7 | Murray | GAVIN: Gavin Murray, that's M-U-R-R-A-Y | Excerpt/Transcript Explanation: The transcript shows Gavin saying his first and last name, then spelling out his last name to help the agent write it correctly. Answer Explanation: The answer is the last name (family name) of the man who wants to buy insurance. Reason For Correctness: The correct answer is Murray because when the insurance agent asks for Gavin's name to write it on the form, he says his full name is Gavin Murray. He also spells it out to be clear. Since the form already has 'Gavin' written down, 'Murray' is the missing part requested. |
| Q8 | 16C | GAVIN: It's 16C Biggins Street, South Hills | Excerpt/Transcript Explanation: The transcript shows Gavin saying his exact home address, where '16C' is the first part of the details. Answer Explanation: The answer is the specific building or apartment number for the address. Reason For Correctness: The correct answer is 16C because when the agent asks for the address, Gavin clearly states the full location including the number '16C', the street name 'Biggins Street', and the area 'South Hills'. In an address, the number or code for the building usually comes before the street name. |
| Q9 | South Hills | It's 16C Biggins Street, South Hills | Excerpt/Transcript Explanation: The transcript shows Gavin giving his full address to the insurance agent, which includes the street number, the street name, and the area name. Answer Explanation: The answer is South Hills, which is the name of the area where Gavin lives. Reason For Correctness: The correct answer is South Hills because it is the second part of the address Gavin gives to the insurance agent. In many English addresses, the street name (Biggins Street) is followed by the suburb or neighborhood (South Hills). Keywords like 'address' and 'it's' signify that he is stating his residency details. |
| Q10 | English / British | I was born in London, although my mother is from Tasmania | Excerpt/Transcript Explanation: The transcript shows Gavin explaining that his place of birth is London, which makes him English or British. Answer Explanation: The answer means that Gavin's nationality is from England or Britain. Reason For Correctness: The correct answer is English or British because Gavin says he was born in London. London is the capital city of England, which is part of Britain. This information tells us his nationality even though his mother is from a different place. |
Transcript
DIANE: Good morning. Diane Davies. Can I help you?
GAVIN: Yes, I'd like to get some insurance for the contents of my home.
DIANE: Fine. When did you move into the house?
GAVIN: A couple of weeks ago, and it's an apartment actually. I was told by the landlord that it would be a good idea to get some insurance for the furniture and other personal possessions.
DIANE: Fine. Well, let's get some details. What kind of apartment is it?
GAVIN: It's a two-bedroom apartment.
DIANE: What floor is it on?
GAVIN: Why do you need to know that?
DIANE: Because it affects the cost of the insurance. An apartment on the ground floor isn't as protected as others and there's more chance of a break-in.
GAVIN: Really? I didn't know that. It's on the third, no, ... second floor.
DIANE: Second... and now much is the rent?
GAVIN: It's $ 615 per month.
DIANE: Good, and where is it located?
GAVIN: In Biggins St, South Hills.
DIANE: I see. And what things did you want to insure?
GAVIN: Well, what do you recommend?
DIANE: Well, the most important things are those which you would normally find in a home. Things like the television, fridge and so on.
GAVIN: I see. Well, I've got a fridge and a stereo system which I've just bought from a friend.
DIANE: And how much did you pay for the fridge?
GAVIN: Er, $ 450.
DIANE: 50 OR 15?
GAVIN: 50, and the stereo system cost $ 1,150.
DIANE: Have you got a television?
GAVIN: Yes, but it's very old and not worth much.
DIANE: OK. Well, is there anything else you want to insure?
GAVIN: Yes, I've got a couple of watches and my CDs and books.
DIANE: How much do you think they're worth?
GAVIN: The watches are worth $ 1,000...
DIANE: For both of them?
GAVIN: No, each one and, all together, the CDs and books cost me about $ 400.
DIANE: OK, so the value of everything you want to insure is $ 4,000.
GAVIN: How much will the insurance cost?
DIANE: Let me see, $ 4,000 divided by... plus 10%... right, so this kind of insurance, er, that's Private Contents insurance, it comes to $ 184.00 for a twelve-month period.
GAVIN: $ 184.00. Well, that sounds pretty good. OK, I'll take that policy.
GAVIN: Can I arrange the policy over the phone?
DIANE: Sure, just let me get the details down. So that's Mr...
GAVIN: Gavin Murray, that's M-U-R-R-A-Y.
DIANE: And the address is?
GAVIN: It's 16C Biggins Street, South Hills.
DIANE: OK (writing) 16C Biggins Street, South Hills?
GAVIN: That's right, it's two words, 'South Hills'.
DIANE: And your date of birth is?
GAVIN: 12 November 1980.
DIANE: And your contact number?
GAVIN: Home phone number is 9872 4855.
DIANE: Right... and er, ... you're Australian?
GAVIN: No... I was born in London, although my mother is from Tasmania.
DIANE: Really? Whereabouts?
GAVIN: Hobart.
DIANE: I see... interesting place. Now, are you working at the moment?
GAVIN: No, I'm a full-time student at Sydney University.
DIANE: Right, good.