Restaurant Job Enquiry - IELTS Listening Answers & Explanations
From Cambridge IELTS 09 Academic Listening Test 1 · Part 1 · Questions 1–10
Audio
Questions
Questions 1–10 Note Completion
Complete the notes below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
JOB ENQUIRY
- Example
Work at: a restaurant
- Type of work: 1
- Number of hours per week: 12 hours
- Would need work permit
- Work in the: 2 branch
- Nearest bus stop: next to 3
- Pay: £ 4 an hour
- Extra benefits:
- a free dinner
- extra pay when you work on 5
- transport home when you work 6
- Qualities required:
- 7
- ability to 8
- Interview arranged for: Thursday 9 at 6 p.m.
- Bring the names of two referees
- Ask for: Samira 10
Answers & Explanations Summary
| # | Answer | Evidence | Explanation |
|---|---|---|---|
| Q1 | answering the phone / answering phone / answer the phone / answer phone | MAN: Well, um, what sort of work is it – washing up? WOMAN: It’s answering the phone | Excerpt/Transcript Explanation: The transcript shows the man asking about the type of job, and the woman says the job is answering the phone. Answer Explanation: The answer shows that the main job is talking to people who call the restaurant on the phone. Reason For Correctness: The correct answer is 'answering the phone' because this is how the woman describes the 'sort of work' required. Peter asks if the work is washing dishes, but the woman clarifies that the job is actually to answer calls. |
| Q2 | Hillsdunne Road | Well, we have two branches – the one we’re recruiting for is in Hillsdunne Road | Excerpt/Transcript Explanation: The transcript says that the restaurant has two different places. The city where they need a new worker is on Hillsdunne Road. Answer Explanation: The answer is Hillsdunne Road, which is the name of the street where the restaurant is located. Reason For Correctness: The correct answer is 'Hillsdunne Road' because the woman mentions the restaurant has two locations (branches). She specifies that the one looking for new workers (recruiting) is on this particular street. The man then asks her to spell it, confirming the name. |
| Q3 | library | Yes. The nearest one would probably be just beside the Library | Excerpt/Transcript Explanation: The transcript shows the woman explaining that the closest bus stop is positioned right next to the local Library. Answer Explanation: The answer "library" identifies the building located right next to the bus stop that is closest to King’s Restaurant. Reason For Correctness: The correct answer is "library" because when Peter Chin asks if there is a bus stop nearby, the woman at the restaurant tells him that the closest one is located "beside" a specific place. In this context, "beside" is a synonym for "next to," which matches the requirement in the notes. |
| Q4 | 4.45 | WOMAN: We’re offering £4.45 an hour | Excerpt/Transcript Explanation: The transcript shows the woman giving the exact price of £4.45 for one hour of work at the restaurant. Answer Explanation: The answer 4.45 refers to the amount of money in pounds (£) that the worker gets for every hour of work. Reason For Correctness: The correct answer is 4.45 because when Peter asks about the pay, the woman says the restaurant offers £4.45 an hour. Peter also mentions his old job paid £3.95, but the woman confirms the current job pays more at £4.45. |
| Q5 | national holidays | And we also offer extra pay for working on national holidays | Excerpt/Transcript Explanation: The transcript shows the woman telling Peter that the restaurant gives employees more money than usual if they are scheduled to work on a national holiday. Answer Explanation: The answer "national holidays" refers to special days celebrated by the whole country when many businesses are usually closed, such as Independence Day or New Year's Day. Reason For Correctness: The correct answer is "national holidays" because the woman explains that the restaurant provides more money to employees if they work on these specific days. In the transcript, she uses the phrase "extra pay" to describe this special benefit. |
| Q6 | after 11 o'clock / after 11 | And then because of the difficulties of getting public transport, if you’re working after 11 o’clock we drive you home | Excerpt/Transcript Explanation: The transcript says that because it is hard to use buses or trains late at night, the restaurant will drive you back to your house if you work until later than 11 o'clock. Answer Explanation: The answer is after 11 (o'clock), which means the restaurant will drive the worker home if they finish their work after 11:00 PM. Reason For Correctness: The correct answer is confirmed by the restaurant manager's explanation about travel. She mentions that since public buses and trains are hard to find late at night, they provide a ride home for anyone working past 11 o'clock. The word "after" is the key time indicator here. |
| Q7 | a clear voice / clear voice | Well, for this particular job we want a clear voice, which you obviously do have | Excerpt/Transcript Explanation: The transcript shows the woman telling the man that one of the requirements for the restaurant job is to have a voice that is easy for others to understand. Answer Explanation: The answer is the specific skill or quality needed for the job, which is speaking in a way that is easy to hear and understand. Reason For Correctness: The correct answer is mentioned by the woman when she lists what kind of person they are looking for. She says that for this job, having a "clear voice" is very important because the work involves answering the phone. |
| Q8 | think quickly | And you must be able to think quickly, you know | Excerpt/Transcript Explanation: The transcript shows the woman telling the man that he needs the skill of making fast decisions or understanding things fast to be successful in the role. Answer Explanation: The answer "think quickly" describes one of the personal skills or characteristics the restaurant is looking for in a新的员工 (new employee). Reason For Correctness: The correct answer is identified from the part of the conversation where the restaurant manager explains the requirements for the job. She mentions that for someone to do the job well, they need to have a clear voice and the mental speed to process information or handle situations immediately without needing a long time to decide. The phrase 'ability to' in the notes matches the meaning of 'must be able to' used by the speaker. |
| Q9 | 22 October / 22nd October / 22nd of October / October 22 / October 22nd | Thursday’s okay – that’d be 22nd of October | Excerpt/Transcript Explanation: The transcript shows the student suggesting the 22nd of October as the day he can visit the restaurant for his interview. Answer Explanation: The answer is the date (the 22nd of October) when the man and the restaurant manager will meet for a job interview. Reason For Correctness: The correct answer is identified when the woman asks the man when he can come in. He suggests Thursday, October 22nd, as the earliest time he is available for the meeting. This date fits the missing information in the notes about when the interview was arranged. |
| Q10 | Manuja | MAN: Oh, by the way, who should I ask for? WOMAN: Oh yes, of course, sorry. My name is Samira Manuja. MAN: Can you spell that, please? WOMAN: M-A-N-U-J-A | Excerpt/Transcript Explanation: The transcript shows the man asking who he should look for at the restaurant. The woman says her name is Samira Manuja and spells the last name for him. Answer Explanation: The answer "Manuja" is the last name (family name) of the person the man should ask to speak with when he arrives for his interview. Reason For Correctness: The correct answer is "Manuja" because it is the surname of the woman on the phone who is arranging the interview. Near the end of the conversation, the man asks for a name so he knows who to seek out at the restaurant. The woman gives her full name, "Samira Manuja," and then spells the last name letter by letter (M-A-N-U-J-A) to make sure he writes it down correctly. This confirms that her family name is the missing piece of information needed for the notes. |
Transcript
WOMAN: Good evening. King’s Restaurant.
MAN: Good evening. I’m ringing about the job I understand you have vacant.
WOMAN: Oh yes.
MAN: I’d like to find out a few more details, if I may.
WOMAN: Yes, of course. Can I take your name?
MAN: It’s Peter Chin.
WOMAN: Okay Peter. Well, if you want to ask about the job and then if we’re both still interested, we could arrange for you to come for an interview.
MAN: Great, thanks. I’m afraid I missed the advert for the job but heard about it from a friend.
WOMAN: That’s no problem at all. What would you like to know?
MAN: Well, um, what sort of work is it – washing up?
WOMAN: It’s answering the phone.
MAN: Oh right, fine.
WOMAN: And not waiting at table.
MAN: That’d be good. And how many nights a week would it be?
WOMAN: Well, we’re really only busy at the weekend.
MAN: So two nights?
WOMAN: Three actually, so it would work out at twelve hours a week.
MAN: That’d be fine. It wouldn’t interfere with my studies.
WOMAN: Are you at the university?
MAN: Yes. First year Physics student.
WOMAN: Oh, right.
MAN: Um, and because I’m not an EU national would I need a work permit?
WOMAN: Yes you would. Just get your tutor to sign it.
MAN: That wouldn’t be a problem, if I were to get the job. Um, where exactly is the restaurant?
WOMAN: Well, we have two branches – the one we’re recruiting for is in Hillsdunne Road.
MAN: I don’t know that. How do you spell it please?
WOMAN: It’s H-I-double L-S-D-U-double N-E Road.
MAN: Got that. Thanks. Is it near a bus stop?
WOMAN: Yes. The nearest one would probably be just beside the Library.
MAN: Oh yes, I know it. That’d be fine for me. And could I ask about the pay?
WOMAN: We’re offering £4.45 an hour.
MAN: That’s very good. My last job was £3.95 an hour.
WOMAN: We feel it’s pretty good and we also offer some good fringe benefits.
MAN: Really?
WOMAN: Well, we give you a free dinner, so you eat well.
MAN: Right, better than hostel food!
WOMAN: We certainly hope so! And we also offer extra pay for working on national holidays.
MAN: Oh, that’s a really good perk, isn’t it?
WOMAN: Yes, we think so. And then because of the difficulties of getting public transport, if you’re working after 11 o’clock we drive you home.
MAN: Oh, that’s good to know.
WOMAN: Well, we’d certainly be interested in inviting you for an interview, if you’re still interested?
MAN: Oh yes, certainly. Could I just also ask what qualities you’re looking for?
WOMAN: Well, for this particular job we want a clear voice, which you obviously do have!
MAN: Thanks.
WOMAN: And you must be able to think quickly, you know.
MAN: Well, I hope I’d ...
WOMAN: So, when could you come in for an interview? We’re actually quite quiet tonight?
MAN: Sorry, I couldn’t come tonight. Or tomorrow, I’m afraid. Thursday’s okay – that’d be 22nd of October.
WOMAN: Fine, after 5 p.m.?
MAN: Yes, fine. Would 6 o’clock be okay?
WOMAN: Perfect. And could you bring along the names of two referees?
MAN: Yes, that’s fine, no problem.
WOMAN: Good. I look forward to seeing you.
MAN: Oh, by the way, who should I ask for?
WOMAN: Oh yes, of course, sorry. My name is Samira Manuja.
MAN: Can you spell that, please?
WOMAN: M-A-N-U-J-A.
MAN: Okay, I’ve got that. Thanks very much.
WOMAN: Look forward to seeing you ...