Sports Super Centre - IELTS Listening Answers & Explanations
From Road to IELTS Academic Listening Test 3 · Part 2 · Questions 11–20
Audio
Questions
Questions 11–17 Plan Labeling
Label the plan below.
Write the correct letter, A-J.

Questions 18–18 Multiple Choice (One Answer)
Choose the correct letter, A, B or C.
Questions 19–20 Multiple Choice (Two Answers)
Choose TWO letters, A-E.
Answers & Explanations Summary
| # | Answer | Evidence | Explanation |
|---|---|---|---|
| Q11 | H | It's separated from the men's locker room by an office which the staff mainly use for administrative purposes | Excerpt/Transcript Explanation: The transcript explains that there is an office positioned precisely between the men's locker room and the women's locker room. The staff use this space for business tasks and paperwork. Answer Explanation: The answer H represents the location of the office where staff do their business work. Reason For Correctness: The correct answer is H because the speaker mentions a specific room located between the men's locker room and the women's locker room. This room is described as an office used for "administrative purposes," which is another way of saying "administration office." The word "separated" tells us this office is placed between the two locker rooms. |
| Q12 | C | But first, these rooms on our right are all part of the sports medicine clinic where you have access to a doctor, physiotherapist, massage therapist, podiatrist and even a sports psychologist if you need one | Excerpt/Transcript Explanation: The transcript explains that as the group walks toward the swimming area, there is a set of rooms on the right side of the hallway that make up the sports medicine clinic. Answer Explanation: The answer is C, which represents the location of the sports medicine clinic on the map. Reason For Correctness: The correct answer is determined by following the tour guide's directions down the hallway. After passing the gym and the main hall, and just before entering the swimming area (the aquatic complex), the guide points to a group of rooms on the right side. These rooms contain the sports medicine clinic, where members can see professionals like doctors and therapists. |
| Q13 | J | Also, this morning, a couple of keen potential members rode their bikes right in through the door instead of leaving their bikes outside there, on your right, where the secure bike stands are | Excerpt/Transcript Explanation: The transcript explains that there are safe places to lock bicycles outside the building, and they are located on the right side of the main entrance. Answer Explanation: The answer J is the letter on the map that shows where you can park your bicycles. Reason For Correctness: The correct answer is J because the speaker describes the location of the bike racks (called 'bike stands' in the talk) while standing at the reception. They explain that these stands are positioned outside the building on the right-hand side. In the context of a map where you look down a corridor from the entrance, J matches this description of being on the far right outside. |
| Q14 | F | Opposite that, on your left, there's a staircase leading to the mezzanine floor. You'll not only get a great view out over the playing field, but you'll also find a coffee shop and snack bar selling a range of wholesome food and drinks - protein shakes, fruit smoothies that kind of thing |
Excerpt/Transcript Explanation: The transcript explains that across from the men's locker room, there are stairs on the left. These stairs go up to an area where there is a coffee shop and snack bar that sells food and drinks. Answer Explanation: The answer F is the location of the Café (a place to buy drinks and snacks) on the map. Reason For Correctness: The correct answer is F because the speaker mentions a staircase on the left side of the main hallway. This staircase leads up to a 'mezzanine floor' (a smaller floor located between main levels). On this upper level, people can find a coffee shop and snack bar, which is what the word 'Café' refers to in the question. |
| Q15 | B | As we continue down the corridor past the main hall, on the same side, there is a conference room | Excerpt/Transcript Explanation: The transcript explains that as the tour group keeps walking down the hallway and passes the main hall, they will find the conference room on the same side of the building as that hall. Answer Explanation: The answer B is the location of the conference room on the map. Reason For Correctness: The correct answer is identified by the speaker's directions as they walk through the building. The speaker mentions that the main hall is on the same side as the stairs (the left side). After passing this hall, the conference room is located immediately further down on that same side of the hallway. Keywords such as 'past' and 'same side' help pinpoint its exact location. |
| Q16 | I | After the crèche, on the same side of the corridor, is the male locker room with showers, spa and sauna | Excerpt/Transcript Explanation: The transcript explains that the male locker room is located directly after the kids' room (the crèche) along the same hallway. Answer Explanation: The answer is the location labeled 'I' on the map. Reason For Correctness: The correct answer is I because the speaker gives directions from the reception desk down the long hallway. He says the first room on the right side is the crèche (a place for children), and the very next room on that same side is the room for men to change clothes and shower (the male locker room). |
| Q17 | A | Okay. Let's go through the turnstile ahead of us and here we are in the aquatic centre turn left, past the pool shop where you can buy or hire goggles, swim caps and such like and we're outside poolside |
Excerpt/Transcript Explanation: The transcript says that once the visitors enter the aquatic centre and turn left, they will pass the pool shop before they go outside to the pool. Answer Explanation: The answer is the location marked A on the map, which represents the pool shop. Reason For Correctness: The correct answer is A because the speaker describes the path to find the pool shop. After entering the swimming area (the aquatic centre) through a gate called a turnstile, the guide tells the group to turn left. The pool shop is located right there on the way to the outdoor pools. Looking for words like 'aquatic centre' and 'turn left' helps identify this specific location on the plan. |
| Q18 | A | Monday to Friday except for Public Holidays which follow Sunday's timetable. On Saturdays we open at the same time as weekdays and close a little earlier: so that's 5 a.m. to 7 p.m. on Saturdays; and on Sundays everyone gets a sleep-in - you can come in between 7 a.m. and 5 p.m | Excerpt/Transcript Explanation: The transcript states that public holidays follow the 'Sunday's timetable'. It then describes the Sunday hours as being from 7 a.m. to 5 p.m. Answer Explanation: The answer means that on public holidays, the sports center opens at 7 a.m. and closes at 5 p.m. Reason For Correctness: The correct answer is A because the speaker explains that public holidays use the same schedule (timetable) as Sundays. The speaker then clarifies that on Sundays, the center opens later than on weekdays, at 7 a.m., and closes at 5 p.m. Therefore, those same hours apply to public holidays. |
| Q19 | — | — | |
| Q20 | D / E | once your membership is paid you are entitled to a free health assessment and you'll get a programme designed to meet your own particular needs Members are also entitled to tennis lessons on a Tuesday or Thursday from 9 till 10.30, but bookings are essential so ring Natalie (her number is here in the brochure) to reserve a place |
Excerpt/Transcript Explanation: The transcript confirms that once the membership is paid, the user receives a personal workout plan ('programme designed to meet your own particular needs') and has the right ('entitled to') to attend tennis classes. Answer Explanation: The answer means that the membership payment includes a personalized exercise plan and tennis classes. Reason For Correctness: The correct answer is derived from the speaker's explanation of what is included after someone pays for a membership. The speaker uses the phrase 'entitled to' twice. First, to explain that members get a 'programme designed' for their specific health needs at no extra cost. Second, they mention that members are 'entitled to tennis lessons' on certain days. Other options like personal training, swim squads, and childminding are mentioned as having extra 'rates,' 'prices,' or 'pricing,' meaning they are not covered by the basic membership fee. |
Transcript
Section 2
You will hear an employee of the Sports Super Centre giving a guided tour of the facilities in the centre. First, you have some time to look at questions 11 to 17.
[20 seconds]
Listen carefully and answer questions 11 to 17.
SPEAKER:
It's so nice to see so many people here on our Open Day - I hope you'll be impressed by what you see and that you'll all decide to join up. We have tried to cover all aspects of sport and fitness here at the Centre. Well, let's start, shall we?
As we're standing here at reception looking down the long corridor, you'll notice the car park on your left (where most of you have parked) asks you to reverse into the parking spaces (for safety reasons). Also, this morning, a couple of keen potential members rode their bikes right in through the door instead of leaving their bikes outside there, on your right, where the secure bike stands are. Um ... you may be wondering why there are so many mothers arriving with little children - as we proceed, you'll see that this first room on your right is a crèche, where you can leave your little ones for up to two hours and they'll be expertly supervised while you work out.
After the crèche, on the same side of the corridor, is the male locker room with showers, spa and sauna. Opposite that, on your left, there's a staircase leading to the mezzanine floor. You'll not only get a great view out over the playing field, but you'll also find a coffee shop and snack bar selling a range of wholesome food and drinks - protein shakes, fruit smoothies ... that kind of thing. We won't go up the stairs at this point - I'll give you some time later when you can explore at your leisure. Most of you in the group are women ... so next, let me point out the women's locker room (which has the same facilities as the men's - you know, things like showers, spa and sauna). It's separated from the men's locker room by an office which the staff mainly use for administrative purposes.
As we move on, on the same side of the corridor as the stairs, you'll see the entrance to the main hall, where they hold yoga classes, aerobics, and so on. On the wall here there is a timetable of all group classes and it is updated regularly. Now, opposite the hall is the gymnasium itself. Go ahead - have a look. Impressive isn't it? Very spacious, light and airy with all the most modern equipment.
As we continue down the corridor past the main hall, on the same side, there is a conference room. This is mainly used when the centre is hosting a big sports event of some kind - it gives the officials a quiet place to gather and have meetings and so on. You'll have seen the 400 metre athletics track on your way in, beside the car park ... we have some pretty big athletics conventions here.
Well, after a strenuous workout, I bet there's nothing you'd like more than a swim ... in the aquatic complex. But first, these rooms on our right are all part of the sports medicine clinic where you have access to a doctor, physiotherapist, massage therapist, podiatrist and even a sports psychologist if you need one. Of course you'll need to make appointments, but if you have any questions, just pop in and see the clinic receptionist and she'll help you out.
Okay. Let's go through the turnstile ahead of us ... and here we are ... in the aquatic centre ... turn left, past the pool shop where you can buy or hire goggles, swim caps and such like ... and we're outside ... poolside. Beautiful, isn't it? Especially on a day like today ... go on, dip your toes in the water - and if that's not warm enough for you, then I'll take you to the indoor pool which is less than half the size but heated to 32 degrees. Let's go back past the pool shop and through the double doors to the indoor pool.
Well, that's all I have time to show you. Let's go back to the reception area and, if you like, we can run through some details about opening hours, membership and so on.
Before you hear the rest of the talk, you have some time to look at questions 18 to 20.
[20 seconds]
Now listen and answer questions 18 to 20.
Now, in this brochure, you'll see the opening hours: the centre is open 7 days, from 5 a.m. to 9 p.m. Monday to Friday except for Public Holidays which follow Sunday's timetable. On Saturdays we open at the same time as weekdays and close a little earlier: so that's 5 a.m. to 7 p.m. on Saturdays; and on Sundays everyone gets a sleep-in - you can come in between 7 a.m. and 5 p.m.
Membership fees cover access to the gym, group classes and the pool but if you want to join a swim squad to train with a coach, you should enquire at reception for prices and timetables. In the gym, personal training is available from one of our dedicated team of trainers and reception will have more information on who is free when, and what hourly rates apply. However, there is always a certificated instructor on hand in the gym at all times for advice and help and once your membership is paid you are entitled to a free health assessment and you'll get a programme designed to meet your own particular needs. You'll need to book a time for this with the gym instructor. Now, if you're a mum or dad, remember you can leave your children in the crèche - they take babies from six weeks old - bookings are essential though and you'll have to check the website for times and pricing. Members are also entitled to tennis lessons on a Tuesday or Thursday from 9 till 10.30, but bookings are essential so ring Natalie (her number is here in the brochure) to reserve a place.
Well, I think that's it. Any questions?
Narrator:
That is the end of section 2. You now have half a minute to check your answers.
[30 seconds]
Now turn to section 3.
