Oh, it’s hard to remember something like that but I’m trying to remember such an excellent terrorist. Actually I’ve remembered now yesterday I was I was going to buy some perfume for me and the salesman was very kind and was very awesome and handsome so actually after I have bought one already beer film I bought some extra one because of his kind treating treatments and something like this and just smile and yes I think smiling and good talking and self-confidence the key for good service and customer satisfaction okay yeah although he’s he’s a young man he’s not just an expert man and sales or or something that we are now watching there in social media and the flame that we are the best in sales or something like that. You are the best and we let me let me let me learn you how to earn one million in one week or why you are not a millionaire till now. That’s people like, hey, no, it’s a simple. I’m a simple man. So a young man was maybe, and maybe when you tease him, you would say that he’s maybe the poor man, but he is talent. He is maybe, maybe he will be after just five years, he’ll be a millionaire, and you’ll be downstairs. Yeah, you never know, you’ll never know the future but the one video who is totally working and constantly working I think I think I would 100% agree with the code the days that they can’t
Band 6+: Describe a time when you received excellent customer service. You should say: - Where you were - What the situation was - What the person did that was helpful And explain why you consider it to be excellent customer service.
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Polished transcript:
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Female
Oh, it's hard to remember something like that, but I'm trying to recall an excellent experience. Actually, I've remembered now. Yesterday, I was going to buy some perfume for myself, and the salesman was very kind, awesome, and handsome. After I bought one perfume, I ended up purchasing an extra one because of his kind treatment and his smile. I think smiling, good communication, and self-confidence are key for good service and customer satisfaction. Although he's a young man, he's not just an expert in sales or something that we often see on social media, where people claim to be the best in sales or offer advice on how to earn a million in one week. They ask, 'Why are you not a millionaire yet?' That's not the case here. This young man is simple. You might think he comes from a humble background, but he has talent. Maybe in five years, he will be a millionaire, and others will still be struggling. You never know what the future holds. But the one thing I noticed is that he was genuinely working hard and consistently. I think I would 100% agree with the idea that dedication and effort are what truly matter in customer service.
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Speaking Time: 82 seconds