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Part 2

Band 5+: Describe a time when you received excellent customer service. You should say: - Where you were - What the situation was - What the person did that was helpful And explain why you consider it to be excellent customer service.

Note: Both the topic and the answer were submitted by one of our users.
63% Accuracy The overall pronunciation accuracy of your speech, reflecting how well a native speaker can comprehend it.
Polished transcript:
Male Female
Just grab a time when you received excellent customer service. You should say where you were, what service you received, who provided the service, and explain why you consider the service excellent. So, I'm going to talk about a time when I received excellent customer service. It was approximately two years ago, and I still remember it. It was in the city of Shunjant, where I needed to buy new clothes. The salesperson was really friendly and amazing. She also frequently gave me various compliments, and it felt really nice. I will never forget that experience. I believe that was excellent service because she made me feel comfortable, and I had a cozy feeling, you know? So, that's the main reason why I consider this service excellent. So, that's all.
Actual audio transcript (What native speakers are likely to hear):

Just grab a time, you will save excellent customer service. You should save where you were, what service you said, who provided the service, and explain why you consider the service excellent. So, I’m gonna talk about a time when I saved excellent customer service. It was approximately about two years ago. ago, I still remember that. And so it was at the city of Shunjant, so I needed to buy new clauses as a shukenmou, so when we answer the customer, which is really comfortable and amazing and pretty, She also frequently told me various types of compliments. and it was really like a cure and I never forget that I think I believe so and I think that was excellent service because she was so comfortable and I feel only like a cozy the feelings, you know, so that’s the main reasons why I consider this series was excellent. So, that’s all.

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Speaking Time: 52 seconds

Answers On The Same Topic:

Describe a time when you received excellent customer service. You should say: – Where you were – What the situation was – What the person did that was helpful And explain why you consider it to be excellent customer service.

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Describe a time when you received excellent customer service. You should say: – Where you were – What the situation was – What the person did that was helpful And explain why you consider it to be excellent customer service.

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