Band 5: Describe a time when you received excellent customer service. You should say: - Where you were - What the situation was - What the person did that was helpful And explain why you consider it to be excellent customer service. (User-Submitted IELTS Speaking Answer)

63% Accuracy The overall pronunciation accuracy of your speech, reflecting how well a native speaker can comprehend it.

Polished transcript:

Male Female

Just grab a time when you received excellent customer service. You should say where you were, what service you received, who provided the service, and explain why you consider the service excellent. So, I'm going to talk about a time when I received excellent customer service. It was approximately two years ago, and I still remember it. It was in the city of Shunjant, where I needed to buy new clothes. The salesperson was really friendly and amazing. She also frequently gave me various compliments, and it felt really nice. I will never forget that experience. I believe that was excellent service because she made me feel comfortable, and I had a cozy feeling, you know? So, that's the main reason why I consider this service excellent. So, that's all.

Actual audio transcript (What native speakers are likely to hear):

Just grab a time, you will save excellent customer service. You should save where you were, what service you said, who provided the service, and explain why you consider the service excellent. So, I’m gonna talk about a time when I saved excellent customer service. It was approximately about two years ago. ago, I still remember that. And so it was at the city of Shunjant, so I needed to buy new clauses as a shukenmou, so when we answer the customer, which is really comfortable and amazing and pretty, She also frequently told me various types of compliments. and it was really like a cure and I never forget that I think I believe so and I think that was excellent service because she was so comfortable and I feel only like a cozy the feelings, you know, so that’s the main reasons why I consider this series was excellent. So, that’s all.

Tips: Click on each word to see feedback.

Answers On The Same Topic:

See All

Describe a city or rural area that you have visited and enjoyed

Today I would like to talk about Sapa, which is a small town in the North West area of Vietnam. To be more specific, I would like to discuss the details and how it makes me feel memorable and enjoyable during the trip. I remember that I visited Sapa Town two weeks ago with a […]

Band 6+

Some children spend hours every day on their smartphones. Why is this the case? Is it a positive or negative trend?

Yeah, nowadays it’s getting more common that children don’t go to the street or don’t go to somewhere with their friends and not playing the real games. Instead of that, they spend tons of hours in their home with a smartphone on their hands. I would say that it’s more negative trend than a positive. […]

Band 5+

Tell about the story that had effect on you

I suggest that I don’t have so a lot stories that really affected on me. So let me tell about the story from a childhood. That time I was a 7 years old boy. I was studying on my first class of the school. Who is my grandfather? Was in a house. That house is […]

Band 6+

See All

Band 5+: Describe a time when you received excellent customer service. You should say: - Where you were - What the situation was - What the person did that was helpful And explain why you consider it to be excellent customer service.

Check Your Own Answer On This Topic?

Generate A Band-9 Sample With Your Idea?

Overall Band Score

Pronunciation

Task Response

Fluency & Coherence

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Describe a time when you received excellent customer service. You should say: – Where you were – What the situation was – What the person did that was helpful And explain why you consider it to be excellent customer service.

Describe a time when you received excellent customer service. You should say: – Where you were – What the situation was – What the person did that was helpful And explain why you consider it to be excellent customer service.

Describe a time when you received excellent customer service. You should say: – Where you were – What the situation was – What the person did that was helpful And explain why you consider it to be excellent customer service.

Describe a time when you received excellent customer service. You should say: – Where you were – What the situation was – What the person did that was helpful And explain why you consider it to be excellent customer service.

Other Topics:

Describe a city or rural area that you have visited and enjoyed

Describle an activity that you enjoy that takes place in or near water You should say : How you prepare for the activity Where it takes place What the activity involves and explain why you enjoy this activity

Some children spend hours every day on their smartphones. Why is this the case? Is it a positive or negative trend?

Tell about the story that had effect on you

Describe an interesting traditional celebration in your country. You should say: - What the celebration is - When it takes place - What people do during this time And explain why you think this celebration is significant.

Check Your Own Answer On This Topic?

Generate A Band-9 Sample With Your Idea?

Overall Band Score

Pronunciation

Task Response

Fluency & Coherence

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Other Topics:

Plans & Pricing

Free

Premium