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Part 2

Band 6+: Describe a time when you received excellent customer service. You should say: - Where you were - What the situation was - What the person did that was helpful And explain why you consider it to be excellent customer service.

Note: Both the topic and the answer were submitted by one of our users.
68% Accuracy The overall pronunciation accuracy of your speech, reflecting how well a native speaker can comprehend it.
Polished transcript:
Male Female
So maybe a couple of days ago, we went to the cafe with my best friends from my Ailes group, and we decided to go to the restaurant or cafe to celebrate my birthday. Then we visited Chocoberry with them. The service was so good for me, and I have never seen anything like it. Their food, dishes, and cakes were so yummy and delicious. We ordered different types of meals, and they brought them out within five minutes. It's near our house. Their server was a boy, and he was so handsome. He asked me if I would like to eat cake, and I said yes, it was exceptional. Back in my childhood, I saw that the service in cafes was so excellent and expensive, and if you were there, you would feel it too. And that's it.
Actual audio transcript (What native speakers are likely to hear):

So maybe two couple of days ago we went to the cafe with my best friends who are from my Ailes group and we decided to go to the restaurant or cafe with celibate my birthday Then we visited the chocoberry with them. The service was so good for me and I have never seen like that. And their foods, dishes, cakes were so yummy, delicious. And we ordered different types of meals and they brought it in the five minutes between. It’s near our house. Their officent was boy. and he is so beautiful, he is so handsome and asked me would you eat cake? and I said that yes, yes exceptional and Back in my childhood I saw that the service the cafes were so excellent Expensive and if you are if you were each is a They And that’s it.

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Speaking Time: 56 seconds

Answers On The Same Topic:

Describe a time when you received excellent customer service. You should say: – Where you were – What the situation was – What the person did that was helpful And explain why you consider it to be excellent customer service.

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