Describe a time when you received excellent customer service. You should say: - Where you were - What the situation was - What the person did that was helpful And explain why you consider it to be excellent customer service.

Personally, I've had the opportunity to interact with various people handling customer service roles, but I'm going to talk about one time when I went to the bank to deposit some money and also clarify issues I had regarding my bank account. The major focus that day was making complaints about the issues I faced. [...]