Describe a time you received unexpectedly good service. You should say: - Where you were - What service you received - Who provided the service And explain why it was unexpectedly good.

During the Christmas season, there was this non-restaurant adjacent to the cathedral. It's a large place where you can accommodate 1,000 people at once, but the service was always acceptable. Fortunately for me, on Christmas Day, the receptionist was kind and cheerful. I was received in a pleasurable way, and I felt so homely and [...]